Privacy Policy
How we collect, use, and protect your personal information
We respect your privacy and want you to feel confident sharing your details with us. This policy explains what we collect, why we need it, and how we keep it safe. Simple as that.
What Information We Collect
When you book a trip or get in touch with us, we may collect:
- Your name — so we know who to greet at the airport
- Email address — to send you booking confirmations and trip updates
- Phone number — so we can reach you quickly if needed
- Passport details — required for park permits and lodge check-ins
- Dietary requirements — to make sure mealtimes are enjoyable for you
- Medical conditions — especially important for Kilimanjaro climbs and safari safety
We only collect information that's directly relevant to your trip. Nothing more.
How We Collect It
We collect your information through:
- Our booking form on the website
- Emails you send us
- WhatsApp or phone conversations
- Any other way you choose to share details with us
Why We Need It
We only ask for information we actually need to make your trip happen. Specifically:
- To process your booking and confirm your reservation
- To arrange park permits and gate registrations
- To book your accommodation at lodges and camps
- To ensure your safety and comfort on the trip
- To communicate important updates about your adventure
How We Protect It
We take your data seriously. We use secure systems to store your information and limit access to only those team members who need it to do their job. We don't keep your details longer than necessary.
Your data is encrypted, stored securely, and never shared without your consent.
Your Rights
You have full control over your personal information. You can:
- Ask us what data we hold about you
- Request corrections to any inaccurate information
- Ask us to delete your data (where legally possible)
- Opt out of non-essential communications at any time
Just email us at info@bushliontours.com and we'll sort it out quickly.
Cookies
Our website uses basic cookies to make sure everything functions properly — things like remembering your session and keeping the site running smoothly. We don't use cookies to track you across the internet or serve you ads.
Questions?
If anything in this policy is unclear or you have concerns about your data, please get in touch. We're always happy to chat.